Learning from the experts in the new normal

Can you think of a situation where you’ve tried to learn something new without taking the advice of experts? This is me all over. My lack of patience plays out in many ways. One of these is an unwillingness to read instructions. This has resulted in many failed attempts at new recipes and DIY projects. My latest disaster was a lockdown hair cut for my husband 3 days before he preaches on Zoom. I’d confused number 1 and number 10 on the clippers, leaving an accidental Nike stripe in the back of Jon’s hair. The children were crying and the house was covered in hair. My daughter looked at her father and said Dad are you actually going to leave the house looking like that? At that point we went back to the instructions and started all over again.

We’ve had to think through how we do church and mission in a pandemic for the first time. But now the UK is over its peak. We’re beginning to see other countries coming out of lockdown. Questions are beginning to emerge about church online after lockdown. What has God been saying in this time of intentional interruption? When this is over can we go back to normal? Is there a new normal?

I really want to think about this. Do we even want to return to normal?

We know that the “old normal” is a long way off. Open air cafes might just open in the summer. Schools might open with a staggered approach with the youngest going back in October. Churches in Germany will open soon but they might ban singing. There is a lot of uncertainty. But in this space of uncertainty I’d like to ask a few questions. Do we really want to return to normal? Was normal really that great anyway? Could we even have a new normal that far more reflects the body of Christ than before?

I’ve read many articles about church life after lockdown. In each of them I hear a repeated sentiment that seems to hint that this hasn’t been real, that this hasn’t been church and that this couldn’t be permanent.

Here are some examples of these statements

Billy Kennedy in his excellent post on 3 reasons to stay online says this: “Church is community and community is expressed when people meet together… Sure, we can do some of this online but nothing beats the face to face interaction, the hug, the handshake or the huddle.”

Tim Hughes talks in his interview about The Blessing and online church. He says “If our only interaction is online, that’s not great, because that’s what I’m missing as a pastor. There’s so much nuance you miss. Body language and just being around people. And I miss the joy when you’re in church and hundreds of people are all united singing these songs. That’s powerful and you can’t quite replace that through endless Zooms!”

I agree with so much here. But what about for those for whom this isn’t the new normal, they’ve been doing online church for decades. And for these, after lockdown has finished, they still won’t be able to leave their homes and go to church  because they haven’t yet found a church that is accessible. 20% of the population have disabilities and yet many of our churches are not accessible to this people group. Lausanne tells us the most unreached people group in the world is the disabled community with 94% unreached. 

I think , the established church could learn so much from this community about how to do church online. For this community churchessuch as Disability and Jesus, London Internet Church, Pixel Church and iChurch have been doing this for years.

Here are two questions I’ve been asking as I’ve thought about this:


1. Was normal really that great anyway?

I’ve begun to see that the body we had, just really wasn’t that much of a body after all. I’m not yearning to return to a building, I’m yearning to be together as a body.

I’m not yearning to return to a building, I’m yearning to be together as a body.

One of our church is housebound due to disabilities. This is what her daughter said after our first online church service:

“Bringing the church service to our home has meant that mum has been able to be ‘at church’ for the first time since before Christmas. Wonderful. This is amazing. Thank you. Praise God”.

Initially I thought that was wonderful, a way in which online church was working to improve church. But as I look back I am sad that it took a pandemic to wake me up. When one of our members can’t be part of the body, the church gathered, there is something not right with our body.

Emma Major writes about her own experience with church and how she and others have felt: “Many thousands of disabled persons have been excluded from so many churches for so long. We’ve been church online for years. This is because the established church often isn’t a place where disabled people can meet together in person with other Christians”.

Malcolm Duncan, now pastor of Dundonald Elim Church in Belfast, says in a recording made some years ago for an Enabling Church conference: …“A church that doesn’t have disabled people in, is disabling itself”

2. Could we have a new normal that far more reflects the body of Christ than ever before?

The disabled community are 20% of our population. And yet I wonder if they make up 20% of our churches. I wonder too if our churches and events are accessible, warm and welcoming to all?  Would you join me and listen to Malcolm, Kay, Emma, and others and learn from them at this time about being the body of Christ?

Kay, told me that social media posts about disability are shared 1/3 less than other posts. I asked her what it would look like to listen to the disabled community. She said: “I long for people to have the ears to hear, and by ‘hear’ I don’t mean a nod of agreement. I mean a hearing that leads to action and a church where all can belong.”

Emma Major writes about the irony of lockdown and the churches response. She says “The fact that physical churches are now exploring how to find relationships online without thinking to ask those who’ve done it well for years is intriguing.”

On a similar theme Kay Morgan Gurr says “It’s taken a pandemic for the church world to catch up with this. Yet today I still see ministers and congregants alike saying that online is second best and they look forward to getting back to ‘real’ church.”

The disabled community have been doing this for years and could teach us about church online, if only we would listen.

Right now I want to repent that I was and am so unable to see to an entire people group.

Right now I want to listen. Malcolm Duncan talks about how we’re all broken and marred, that even Jesus himself limited his capacities in becoming human. I want to listen and be taught by those who are the experts in thinking through being the body online.

Right now I want look at accessibility issues in the areas I have responsibility. 

What about you?  What will be your new normal?

Here are a few guides on how to make your church and events more accessible https://www.throughtheroof.org/forchurches/churchresources/

https://www.throughtheroof.org/events-for-all/

Read more here

Emma Major – Church online nothing new

Watch here

Kay Morgan Gurr sharing about offering hope in a Crisis

Published by Nay Dawson

Hello and thank you for reading my blog. I'm married to Jon and live in Southampton with our two girls. In 2019 I set up Passion for Evangelism a network of creative, public female speakers. I'm a Trustee for the Cowrie Scholarship Foundation raising essential funds for disadvantaged Black British Students. I'm also a Trustee for Friends International helping welcome International students to the UK. In response to the war in Ukraine I helped set up Ukraine Connect matching refugees and hosts across Europe

2 thoughts on “Learning from the experts in the new normal

  1. Good points well made. We will continue with online church alongside ‘offline’ church for the reasons you’ve argued – informed, disabled, elderly, etc – and for the missional reasons mentioned in my article.

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    1. Thanks Billy, I love your approach. I look forward to thinking that through too for Lighthouse Church. I’d love to hear any more ideas you have, particularly for making church accessible.

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